Israel Experts
Scroll Down

Privacy Policy

This privacy policy has been created to reflect our commitment to privacy. Israel Experts will take every reasonable measure to ensure your information is secure and abide by this privacy policy. All users of our web site and our services agree to act in accordance with this policy.

This privacy policy protects your privacy by informing you about:

Data Collection
Use of Data
Disclosure of Data
Storage and Security of Data
Access and Correction of Data
Opting out of Marketing and Promotions
Making a Complaint
Maintenance of Privacy Policy
Data Collection

Personal information is collected from guests directly registering their contact details on our website or via a registered travel agent registering their customer’s details via a separate portal. It is also collected by guests providing their information when registering for events, requesting information and providing us information related to the tour delivery either online, via telephone or face to face.

The kinds of personal information and sensitive information that we commonly collect and hold from you or about you include: your name, address, phone, fax and mobile numbers, email address, date of birth, nationality, passport details, travel preferences and experiences, travel insurance and travel rewards and loyalty program membership. We also collect health information relating to your current and previous health status, current and previous medical conditions, and your dietary requirements. We also collect personal information, sensitive information and health information from or about your family members, next of kin, emergency contact details and/or other members of your travelling party.

Some basic information about your computer and Internet connections is collected using “cookies”. Cookies are small lines of data stored on the web browser. These cookies are placed in your browser file on your hard drive. Israel Experts uses cookies to identify your computer when you come back to our web site; they also allow us to improve service for you on your subsequent visits to our site. By using cookies web sites can track information about visitor’s use of the site. Most web browsers can be configured to notify the user when a cookie is received, allowing the user to either accept or reject it. If you disable the use of cookies on your web browser or remove or reject specific cookies from our web site or linked sites, then you may not be able to gain access to all of the content and facilities of this site.

Credit card details are not stored on our servers when you book, or buy travel products through our website or with us directly.

Israel Experts engage third party contracted suppliers to store and analyses its data for marketing purposes.

Use of Data

Data that has been collected may be used for the following purposes:

Booking your travel requirements.
To contact you and other persons in relation to the services provided by Israel Experts to you.
To enable an Israel Experts consultant to complete a reservation by a registered travel agent or customer.
To enable an Israel Experts consultant to dispatch a brochure a customer has requested.
If you select, for Israel Experts to communicate with you about new products
If you select, for Israel Experts to communicate with you about any new touring options special offers, competitions, surveys and Israel Experts Marketing News
For operational purposes to take note of how you use the website, by recording site traffic and observing navigation techniques
To diagnose problems with our server and administer our website.
We also use the information we collect to monitor and improve our internal operations, as well as to improve the experience of our web site users.
Disclosure of Data

Israel Experts will only use this information to complete reservations on your behalf and to allow our consultants to contact you regarding your travel requirements. This includes providing necessary information to travel agents, airlines, hotels, insurance providers and attraction suppliers.

We do not send unsolicited mail, nor do we sell customers’ names, addresses, e-mail addresses or other personal information to any third party.

We may disclose your personal information to third parties (including government departments and enforcement bodies) where required or permitted by law.

We will only disclose your personal information to overseas recipients where:

it is necessary to complete the transaction you have entered into
we believe on reasonable grounds that the overseas recipient is required to deal with your personal information
It is otherwise permitted by law.
Storage and Security of Data

The information we receive from or about users is stored on systems designed to prevent the loss, misuse, unauthorized access, disclosure and alteration of the information under our control. Your travel agent will have a unique access process to facilitate your booking, and they are responsible for ensuring this access is not provided to others.

Only those Israel Experts employees and contracted partners that have a legitimate business purpose for accessing and handling personal information obtained by us are given authorization to do so.

Access and Correction of Data

We will, on written request, provide you with access to information we hold about you unless there is an exception which applies under the Privacy Act, 1988. Your request for access will be dealt with in a reasonable time and we may recover from you our reasonable expenses incurred.

We take reasonable steps to ensure that the personal information we hold about you is correct and up to date when we collect or use it. If you consider that the information you or others have provided on your behalf may need to be changed, you may change those details on our website (if possible) or contact us and we will take steps to correct it.

Opting out of Marketing and Promotions

The Israel Experts web site allows users the option to opt-out of receiving communications from us. Users can choose not to receive information on any new Israel Experts touring options and special offers. Opting out of all mail correspondence will also result in Welcome Home packs not being generated and sent. There may be a delay of up to two weeks from the date of opting out to the date of all correspondence ending.

Making a Complaint

We have procedures in place for dealing with complaints and concerns about our practices in relation to the Privacy Act. If you have any concerns, please contact us at:

P: 1-800-2189851
A: 7 Ha Plada st. Or Yehuda, Israel, 6021807

And we will respond in writing to your concerns.

Maintenance of Privacy Policy

Israel Experts will post on our website ( ) any alterations to this privacy policy. Users are responsible for periodically checking our web site for changes to this policy.

Contact us

Lets talk
Let's talk +1-917-810-1112
Featured IsraelExperts Tours

Israel Experts is much more than an agency that organizes travels to Israel. Israel Experts was founded in 1999. Israel Experts is an educational tourism company that provides outstanding programs with the highest level of service.

We embrace a tolerant and pluralistic educational approach while creating experiences that make an impact and encourage engagement.